My experience was exceptional. I am very grateful to have laguna auto service in my town.
Reviews
Thank you David for your 5 star review. We appreciate your business.
Always prompt, skillful & friendly service!
Thank your for a 5 star review and your support over the years Marilyn, we appreciate your support.
My husband and I were traveling from out of state and my battery died. They got us in right away and took the time make sure the car was in good shape to drive home. Thank you for your quick and thorough service!!
Thank you Alison for your 5-star review! We're glad we could help get you back on the road quickly. Safe travels!
Lovely convenience, and friendly service. Not the cheapest, but they do a great job
Thank you Melania for your review and kind words. We appreciate your business.
Great service and great guys there! They gave me a lift from the shop and back to it the next day to pick up my car. 5 stars for sure!
Thank you, Patricia! We're thrilled to hear that you had a fantastic experience with us! Our team takes pride in providing excellent service, and we're glad that you appreciated the extra convenience of our car pick-up service. We look forward to serving you again in the future!
Great friendly service, I had a very nice experience here and I will be back for any future services.
Thank you Tate for a 5 star review, we are glad you had a good experience in our shop. Our goal is customer satisfaction
I recently had to return my leased Tesla Model Y, and I wanted to make sure it was in great condition before turning it in. Three of the wheels had curb rash ranging from light to fairly severe, and the right front bumper had popped out slightly and needed to be pushed back into place. From past experience, I know leasing companies can charge a premium for even minor damage, so it was important to get everything repaired beforehand. I decided to call Laguna Auto Service because I wanted to support a local business, and they had an outstanding online reputation. Around 1:00 p.m., I called to get a quote for repairing the three wheels. Mo, the owner, answered the phone and quoted me $200 per wheel. I drove over so he could inspect the car, and after taking a look, he told me he could also pop the front bumper back into place. We agreed to meet on Monday. When I got home, I realized I actually had to return the car the following Wednesday—and it was already Saturday! I called Mo back, explained the situation, and without hesitation he told me to bring the car on that same day. I dropped it off around 2:40 p.m. At 5:13 p.m.—less than three hours later—Mo called and said my car was ready for pickup. I honestly couldn't believe it. When I arrived, all three wheels looked brand new, and the front bumper was perfectly back in place. Even better, he didn't charge me anything for fixing the bumper. The total came to exactly $600, just as quoted for the wheels. These days it seems like every car repair comes with an eye-watering bill, but Mo was incredibly fair, honest, and efficient. The quality of the work was outstanding, and the turnaround time was nothing short of amazing. I won't be taking my cars anywhere else for future repairs. Thank you so much, Mo! Highly recommended.
Thank you for taking the time to share your experience and for trusting us with your Tesla. We're glad we could get everything repaired quickly and to your satisfaction before your lease return. Your kind words about our service, quality, and fairness mean a great deal. We truly appreciate your support and look forward to helping you with any future automotive needs! Mo
I recently had to return my leased Tesla Model Y, and I wanted to make sure it was in great condition before turning it in. Three of the wheels had curb rash ranging from light to fairly severe, and the right front bumper had popped out slightly and needed to be pushed back into place. From past experience, I know leasing companies can charge a premium for even minor damage, so it was important to get everything repaired beforehand. I decided to call Laguna Auto Service because I wanted to support a local business, and they had an outstanding online reputation. Around 1:00 p.m., I called to get a quote for repairing the three wheels. Mo, the owner, answered the phone and quoted me $200 per wheel. I drove over so he could inspect the car, and after taking a look, he told me he could also pop the front bumper back into place. We agreed to meet on Monday. When I got home, I realized I actually had to return the car the following Wednesday—and it was already Saturday! I called Mo back, explained the situation, and without hesitation he told me to bring the car on that same day. I dropped it off around 2:40 p.m. At 5:13 p.m.—less than three hours later—Mo called and said my car was ready for pickup. I honestly couldn't believe it. When I arrived, all three wheels looked brand new, and the front bumper was perfectly back in place. Even better, he didn't charge me anything for fixing the bumper. The total came to exactly $600, just as quoted for the wheels. These days it seems like every car repair comes with an eye-watering bill, but Mo was incredibly fair, honest, and efficient. The quality of the work was outstanding, and the turnaround time was nothing short of amazing. I won't be taking my cars anywhere else for future repairs. Thank you so much, Mo! Highly recommended.
Dear Taka, thank you for taking the time to write such a detailed and positive review. We are thrilled to hear about your excellent experience at Laguna Auto Service. Our team takes great pride in providing exceptional service and high-quality repairs. Your recommendation means the world to us, and we look forward to serving you again in the future.
My wife and I got stuck in Laguna Beach on our way home to Arizona and our car broke down. Thankfully the folks at Laguna Auto Service Center took great care of us. They were fast and very attentive. They kept us updated and got us home as soon as they could. The car is running great now! Thanks guys!
Thank you for your kind words! We're glad we could help get you back on the road and home safely. It was our pleasure to assist you, and we appreciate you trusting us with your vehicle. Safe travels, and thank you for choosing Laguna Auto Service Center!
